JOB DESCRIPTION
The Credit Professional at Tiffany is responsible for processing credit applications and reviewing referred transactions for credit approval, from multiple business channels, in compliance with departmental, company and multi-jurisdiction requirements.
The anticipated schedule for this Part-Time role is: Sunday – Thursday 1:00pm – 7:00pm
Responsibilities:
Application Processing
- Analyze applicants’ financial status and review elements of credit profile to decision the approval or denial of credit line ensuring financial risk to the company is mitigated.
- Utilize critical thinking skills to probe for integral information, through questioning or utilizing research tools, to determine optimal credit terms or to detect fraudulent activity.
Transaction Authorization
- Evaluate the status of existing accounts, update the credit profile, and validate information as needed to decision the approval or denial of referred transactions.
- Perform due diligence on referred checks to assess potential financial exposure to support decisions to approve or deny self-risking checks.
- Execute and document manual adjustments to prepaid access cards when off-line or system issues occur.
Transaction Support
- Through strong communication skills, provide internal customers with guidance and instruction on credit related procedures to ensure compliance with company policy, legislative requirements, and industry standards.
External Customer Support
- Utilize proven customer service competency to effectively handle and respond to various direct inquiries from external customers.
Qualifications:
- 2-4 years related experience in a credit extension AND high demanding customer service environment
- Bachelor’s degree, preferably finance or business related
- Adaptable to work a flexible schedule
Preferred:
- Familiarity with reading financial reports
- Basic understanding of Point of Sale and order entry systems